Support
Need help with Liyo? Here is how to reach us and get common questions answered.
Effective date: June 29, 2026
1. Contact us
The best way to reach us is by email at [email protected]. We read every message and aim to reply within about 2 business days.
If you are reporting a bug, it helps to include your anonymous handle, your device and OS version, and a short description of what happened so we can look into it quickly.
2. Report content or block a user
Liyo is anonymous, but it is not unmoderated. You can act on anything that breaks our Community Guidelines right inside the app:
- Open the menu on any question or answer and tap Report to flag it for review.
- From the same menu, tap Block user. A blocked person’s questions and answers are hidden from you.
For urgent safety concerns, or to report content when you cannot reach the in-app tools, email [email protected] and we will act on it promptly.
3. Manage your account
You can delete your account and personal data at any time, from inside the app or by email. See Account & Data Deletion for step-by-step instructions and what we delete or keep.
Trouble signing in? Email [email protected] from the address linked to your account and we will help you recover access.